Pathable
Chrome Extension Privacy Policy
1. Information We Collect
1.1 Account Information
When you use the Pathable Chrome extension, we collect:
- License Key: Your unique license key for authentication and service access
- User ID: A unique identifier associated with your Pathable account
- Subscription Tier: Your current plan (Free or Pro) to determine feature access
1.2 Usage Data
We collect data about how you use our extension:
- Chat Interactions: Messages you send to our AI copilot for tweet generation
- Project References: When you use @project-name syntax in your messages
- Media Uploads: Images you upload for analysis and context
- Generated Content: Tweets and replies created by our AI
- Usage Metrics: Daily chat count, feature usage, and error logs
1.3 X (Twitter) Integration Data
To provide our service, we access:
- Tweet Context: Content of tweets you're replying to (for reply suggestions)
- Page Content: Elements on X.com to display our chat interface
- Media Detection: Files you upload to X's tweet composer
2. How We Use Your Information
2.1 Core Functionality
- Content Generation: Process your messages to generate authentic tweets and replies
- Voice Analysis: Learn your writing style to create content that matches your voice
- Project Context: Include relevant project information when you reference them
- Media Analysis: Analyze uploaded images to provide relevant context
2.2 Service Improvement
- Feature Enhancement: Improve our AI models and user experience
- Performance Monitoring: Ensure reliable service and fix technical issues
- Usage Analytics: Understand how features are used to guide development
2.3 Account Management
- Authentication: Verify your license and manage access to features
- Usage Limits: Track daily limits for Free tier users
- Support: Provide customer service and technical assistance
3. Information Sharing and Disclosure
3.1 Third-Party Services
We use the following third-party services to provide our functionality:
- Google AI (Gemini): AI model for content generation and analysis
- OpenAI (GPT): Alternative AI model for content generation
- Supabase: Database and authentication services
- Cloud Infrastructure: Hosting and data processing services
3.2 Data Sharing Policies
We do not sell, rent, or trade your personal information. We may share data only in these circumstances:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: With trusted partners who help operate our service (under strict confidentiality)
- Legal Requirements: When required by law or to protect our rights
- Safety: To prevent fraud or protect user safety
4. Data Storage and Security
4.1 Security Measures
- Encryption: Data is secured with HTTPS encryption in transit and database-level encryption at rest through Supabase
- Authentication: Secure license-based authentication system
- Access Controls: Limited access to user data on a need-to-know basis
- Monitoring: Continuous security monitoring and threat detection
4.2 Data Retention
We retain your data as follows:
- Chat History: Stored for service improvement, deleted upon account closure
- Generated Content: Temporarily cached for performance, not permanently stored
- Usage Analytics: Aggregated and anonymized data retained indefinitely
- Account Data: Retained while your account is active
5. Your Rights and Choices
5.1 Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a standard format
- Restriction: Limit how we process your data
5.2 Opt-Out Options
- Disable Extension: Remove or disable the extension at any time
- Limit Data Collection: Use only essential features to minimize data collection
- Delete Account: Close your Pathable account to stop all data collection
6. Cookies and Tracking
The Pathable Chrome extension uses:
- Local Storage: To store your license key and preferences locally
- Session Data: Temporary data for the current browsing session
- Performance Tracking: Anonymous usage statistics for service improvement
7. Children's Privacy
Pathable is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Your explicit consent for specific transfers
9. Changes to This Policy
We may update this privacy policy from time to time. When we do:
- We will post the updated policy with a new "Last Updated" date
- We will notify users of material changes through the extension
- Your continued use constitutes acceptance of the updated policy
10. Contact Information
Questions About Privacy?
If you have questions about this privacy policy or our data practices, please contact us:
- Website: pathable.app
- Support: Available through your Pathable dashboard
- Privacy Requests: Use the contact form on our website
11. Compliance
This privacy policy is designed to comply with:
- GDPR: European General Data Protection Regulation
- CCPA: California Consumer Privacy Act
- Chrome Web Store: Google's extension privacy requirements
- Industry Standards: Best practices for data protection
Effective Date: January 28, 2025